Optic

Privacy Policy

This Policy covers the Optic website and app, including accounts, subscriptions, imports, AI outputs, analytics, support, and privacy rights.

1. Scope

This Policy applies when Optic processes personal information for its own purposes through the website, app, accounts, trials, subscriptions, support, analytics, AI inference features, and consumer Services. Business features may be subject to additional terms.

2. Personal Information We Collect

  • Identifiers, such as name, email, account ID, and contact details.
  • Account data, such as login state, settings, preferences, subscription plan, and privacy choices.
  • Payment status, such as purchase, renewal, trial, cancellation, refund, and app-store transaction metadata.
  • Website data, such as IP address, browser, pages viewed, referral URL, session data, analytics events, and diagnostics.
  • App data, such as device type, OS, app version, crash data, diagnostics, feature events, notification settings, and local preferences.
  • User Content, such as prompts, imports, files, links, text, public profile data, documents, and material you authorize us to analyze.
  • AI inference data, such as generated summaries, profile signals, classifications, recommendations, confidence levels, report history, and model interaction records.
  • Communications, such as support requests, feedback, surveys, emails, and form submissions.

3. App Permissions And Imports

The app may request device or account permissions only when needed for a feature you choose to use. Examples may include access to files, photos, notifications, contacts, calendars, browser data, or connected accounts. The exact permission prompt controls what the app can access.

Do not import data you do not have the right to provide. Do not import health, biometric, financial, precise geolocation, school-record, child, or similarly regulated sensitive data unless Optic expressly supports that workflow.

4. Sources

We collect personal information directly from you, from your browser or device, from the app, from payment providers and app stores, from integrations you authorize, from public sources you ask Optic to analyze, and from providers that support the Services.

5. How We Use Personal Information

  • provide, operate, maintain, and secure the Services;
  • create accounts, trials, subscriptions, and billing records;
  • authenticate users and prevent abuse;
  • generate private reports, outputs, and inferences;
  • provide support and respond to requests;
  • measure reliability and usage through analytics;
  • debug, test, improve, and develop the Services;
  • send service, billing, legal, and marketing messages;
  • comply with law and enforce terms;
  • protect rights, safety, security, and service integrity.

6. AI, Inferences, And Training

Optic generates probabilistic outputs and inferences from data you provide, authorize, or ask Optic to analyze. Outputs may be inaccurate, incomplete, outdated, biased, or misunderstood.

For consumer Services, Optic may use interactions, feedback, diagnostics, outputs, and User Content to evaluate, secure, improve, and develop the Services, including AI models and inference systems. Optic will provide controls where required by law or product design.

Optic does not use outputs to make credit, housing, employment, insurance, education, legal, medical, financial, or public-benefit eligibility decisions.

7. Analytics And Advertising

Optic uses analytics to understand performance, reliability, feature usage, and product quality. Optic does not use retargeting pixels, ad audiences, targeted advertising, or cross-context behavioral advertising for the MVP.

Optic does not sell personal information for money. Optic does not share personal information for cross-context behavioral advertising.

8. Disclosures

We may disclose personal information to:

  • hosting, analytics, support, security, and email providers;
  • payment processors and app stores;
  • AI, infrastructure, and diagnostics providers;
  • integrations you connect or direct;
  • professional advisors, auditors, insurers, and financiers;
  • law enforcement, regulators, courts, or others as required;
  • parties involved in a merger, financing, acquisition, restructuring, or asset transfer;
  • others with your consent or direction.

We may disclose aggregated or deidentified data that cannot reasonably identify you.

9. Sensitive Data

Optic is not designed for health, biometric, financial, precise geolocation, school-record, child, or similarly regulated sensitive data. If sensitive data appears in material you choose to import, Optic processes it only to provide the requested feature, secure the Services, comply with law, or honor your instructions.

10. Retention

Optic retains personal information for as long as reasonably needed to provide the Services, maintain accounts, honor choices, comply with law, resolve disputes, enforce terms, prevent abuse, and keep business records. Where feasible, Optic deletes or deidentifies personal information when it is no longer needed.

11. Security

Optic uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage system is completely secure.

12. International Transfers

Optic is operated from the United States and may process personal information in the United States and other countries. Where required, Optic uses appropriate safeguards for international transfers, such as Standard Contractual Clauses or equivalent mechanisms.

13. Your Rights

Depending on where you live, you may have rights to:

  • access personal information;
  • correct inaccurate personal information;
  • delete personal information;
  • receive a portable copy;
  • restrict or object to processing;
  • withdraw consent where processing is based on consent;
  • opt out of sale, sharing, or targeted advertising;
  • appeal a denied privacy request;
  • complain to a data protection authority.

Submit requests to hello@tryoptic.app. Optic may verify your identity before responding and may deny or limit requests where permitted by law.

14. EEA, UK, And Swiss Users

For EEA, UK, and Swiss users, Optic's legal bases may include contract, legitimate interests, consent, and legal obligation. Legitimate interests include service operation, security, fraud prevention, analytics, product improvement, and support.

You may contact Optic to exercise rights or raise a privacy concern. You may also contact your local supervisory authority.

15. California And U.S. State Rights

Residents of certain U.S. states may have rights to access, correct, delete, port, appeal, and opt out of targeted advertising, sale, or profiling in furtherance of significant decisions. Optic does not use personal information for targeted advertising, sale, or eligibility decisions for the MVP.

See the Notice At Collection for a point-of-collection summary.

16. Children

Optic is not designed for minors and does not knowingly collect personal information from users under 18. If you believe a minor has provided personal information, contact hello@tryoptic.app.

17. Contact

Privacy questions and requests may be sent to hello@tryoptic.app.